Southern Air USA respects your privacy. This Privacy Policy explains how we handle personal information provided through southernairusa.com and when you contact us about our heating, cooling, and related HVAC services.
When you contact us or request service, we may collect your name, phone number, email address, service address, and information you provide about your HVAC needs.
We use the information you provide to:
We may share information with service providers who help us manage customer requests, communications, and website operations, only as needed for those purposes. We may also disclose information when required by law.
Your mobile phone number and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing purposes. If you opt in to receive service-related text messages, we may send appointment confirmations, reminders and updates about your HVAC service. Providers assisting with message delivery may process your information only to support those communications. You can opt out of text messages by replying STOP to a message you receive. You may also call +1 (832) 490-8646 to request that we stop mobile communications.
We use reasonable safeguards to protect personal information against unauthorized access, use, or disclosure. No electronic transmission or storage method is completely secure. We retain personal information for as long as needed to handle your requests, provide services, maintain necessary records and satisfy applicable legal requirements.
You may contact us to request access to, correction of or deletion of your personal information, subject to applicable law and necessary recordkeeping requirements.
Our website may link to third-party services, including WhatsApp. Information you provide directly to those services is governed by their own privacy policies.
We may update this Privacy Policy when our practices change. Updates will be posted on this page.
We are committed to protecting your personal information and using it only to provide the best HVAC service possible.
For privacy questions or requests, contact:
+1 (832) 490-8646
support@southernairusa.com
3603 Stratford Arms Ln, sugar Land, TX 77498
Mon – Sat: 8:00 AM – 6:00 PM
